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What You'll Learn
Every outsourcing
arrangement is a complex and long-term business
relationship. But you should not have to wait years to get a
return on your investment. Companies who have been
outsourcing
for more than 7 years know that managing change and the outsourcing
relationship are more important to achieving success than the terms of
their contracts. So, why do change and relationship
management
matter so much?
This
Webinar will cover:
This
Webinar will discuss what impact fragmented sponsorship, lack of
outsourcing clarity and role confusion can have during
transition. We will discuss processes and tools from real
life
transitions for managing outsourcing change. Outsourcing
change
management nuances focus on value realization and transition
execution. If you are going to start your outsourcing
relationship right, you need to understand the difference between
Strategic Change Management and Outsourcing Change Management.
If you are going to outsource, failure is not an option.
>>>
Register Now!
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| Agenda |
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A New Vision for
Outsourcing Change Management
Ben
Trowbridge, CEO - Alsbridge |
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Managing
Change for Shareholder Value Creation |
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Be Aware
of the Buyer / Provider Expectation Gap |
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Practical
change execution structures are needed, what are they? |
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Rapid Transformation Management. Accelerating Change During Transition and Transformation with the Goal
of Value Creation
Craig Nelson, Managing Consultant -
Alsbridge
The governance organization can only be effective when there are the
right people, with the right level of authority, monitoring and
administering the right processes and having the right metrics on which
to base decisions.
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Typical Kinds of Value Leakage During Transition |
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When
Should Rapid Transformation Management Begin? |
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Rapid
Transformation Management: Days to Value Realization Not Months or Years |
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Customer
Case Study -- Lessons Learned in the Field |
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| Questions, Answers and Wrap up |
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Who
Should Participate? |
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C-Level
Executives, Vice Presidents, Lines of Business Leaders, Directors and
Managers responsible for: |
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Finance,
Accounting, Payroll |
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Outsourcing
Transition Managers |
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Global
Sourcing, Contract Management |
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Customer
Care, CRM, Call Center Operations |
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Human
Resources, Benefits, Compensation, Training |
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Sponsored
by 
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