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What You'll Learn
Every outsourcing arrangement is a complex and long-term business
relationship. But you should not have to wait years to get a
return on your investment. Companies who have been outsourcing
for more than 7 years know that managing change and the outsourcing
relationship are more important to achieving success than the terms of
their contracts. So, why do change and relationship management
matter so much?
This Webinar will cover:
This
Webinar will discuss what impact fragmented sponsorship, lack of
outsourcing clarity and role confusion can have during
transition. We will discuss processes and tools from real life
transitions for managing outsourcing change. Outsourcing change
management nuances focus on value realization and transition
execution. If you are going to start your outsourcing
relationship right, you need to understand the difference between
Strategic Change Management and Outsourcing Change Management.
If you are going to outsource, failure is not an option.
>>> Register Now !
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| Agenda |
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The New Outsourcing Change Management
Ben Trowbridge, CEO - Alsbridge |
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The school of hard knocks has taught us that Outsourcing Change Management is different |
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Mature and successful outsourcing companies capture value quickly and focus intensely on leveraging provider capabilities |
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Practical change execution structures are needed, what are they? |
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Practical, Tactical and Strategic Tools for Accelerating Change During Transition and Transformation
Craig Nelson, Managing Consultant - Alsbridge |
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Speed of change during the initial stages of transition and transformation can make or break the outsourcing value proposition. |
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Long-term
change management programs require a practical and tactical short-term
outsourcing change foundation upon which to build ongoing support for
success. |
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Human factors
associated with moving from a cost center mentality to a value center
culture are critical to outsourcing success |
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Traditional change management theory does not compute in the midst of transition |
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| Questions, Answers and Wrap up |
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Who Should Participate? |
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C-Level Executives, Vice Presidents, Lines of Business Leaders, Directors and Managers responsible for: |
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Finance, Accounting, Payroll |
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Information Technology & Operations |
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Global Sourcing, Contract Management |
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Customer Care, CRM, Call Center Operations |
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Human Resources, Benefits, Compensation, Training |
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Sponsored by 
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