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Evaluate
150 Attributes for Optimal Performance
The MRA
service evaluates an outsourcing agreement against ten best
practice categories and applies a rigorous, comparative assessment on
over 150 contract attributes. Each attribute is scored based
on industry references and the Alsbridge MRA database.
Weighted values in each category vary based on functional areas,
allowing for differences between information technology and business
process outsourcing.
Attribute that
drive the success of engagements fall within these
categories
- Scope
- Flexibility
- Pricing
- Service
levels
- Legal
terms
- Business
terms
- Transition
- Termination
clauses
- Governance
- Relationship
management
The assessment
aims to build the most appropriate agreement between the
buyer and seller resulting in a win-win, sustainable relationship that
recognizes the power of aligned goals and incentives.
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For a free estimate of the MRA
service, contact us at 214.696.6410
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