What You Will Learn
Outsourcing means more than shipping jobs to India. New strategies include multiple locations, owning your own offshore environment, and even insourcing to U.S.-based, low-cost locations.
This valuable half-day session for senior IT, F&A and HR executives, corporate counsel and internal sourcing leaders will explore how Outsourcing and Shared Services can work for your organization. Learn practical strategies for SLAs, pricing, vendor selection and geographic location from experts that have led numerous global transactions from $150 million $2.2 billion in scope.
Learn This Outsourcing Leadership Forum will cover the following topics:
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Trends in outsourcing across ITO and BPO |
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Latest research on locations, labor supply and |
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infrastructure |
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Provider profiles and true capabilities |
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Strategies for mid-term negotiations |
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Case studies of successful sourcing strategies |
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Join us for this valuable half-day session for senior executives, corporate counsel and internal sourcing organization leaders.
There are no fees to attend this Outsourcing leadership Forum.
Date/Location:
Thursday, October 19, 2006
Morrison & Foerster
1290 Avenue of the Americas
New York,
New York 10104-0050
For more information call 214-696-6410 |
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| Your Agenda |
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7:45-8:15 am
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Registration / Breakfast
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8:15 am - 8:30 am
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Welcome, Introduction and Overview
Ben Trowbridge - Alsbridge |
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8:30 - 9:15 am
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Fight for Your Rights: Take Control of Your Outsourcing Strategies
Ben Trowbridge - Alsbridge |
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The New SLAs - understand the impact |
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Pricing trends and the affect of China, India & the Philippines |
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Sourcing Trends - Big Guys Diversify, Little Guys Grow |
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Collaboration is the only approach to win-win |
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9:20 - 10:00 am
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Industry Trends in BPO - Offshore Continues to Grow, but Where?
John Willmott - NelsonHall |
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How to decide the scope of BPO and what |
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implications does this
have for service delivery |
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Delivery options available and where they apply/not apply |
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Covering the risks in technology service management and |
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partnership and how to avoid them. |
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10:00 - 10:15 am
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Refreshment Break
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10:15 am - 11:00 am
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Contract Negotiations around the Globe
John Delaney – Morrison & Foerster
Vivian L. Hanson – Morrison & Foerster |
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Country and Vendor Due Diligence |
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Strong contractual protections and enforcement mechanisms |
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Effective exit strategy |
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11:00 am - 11:45 am
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Panel Discussion - BPO Trends and Legal Issues
Moderated by Ben Trowbridge |
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12:00 am - 1:00 pm
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Lunch with Special Speaker Presentation
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Who Should Attend? |
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Chief Officers,VPs and
Directors responsible for: |
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Procurement & |
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Purchasing |
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Information |
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Technology |
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Human Resources |
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Call Center |
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Operations |
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Supply Chain |
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Finance |
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(A/P, A/R, Payroll) |
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Customer Care & CRM |
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Sponsored by  |
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Host Sponsor  |
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